A good idea is a members resources channel. It's a list of help links that poeple can use if they are in crisis.
(This is set as a view-only channel for members)
Users will often reach out to one another during crisis mode. This is good, but at times it can also be triggering for other members. (some of you may have experienced this during times moderating.) You don't want to be silencing people, but also, when it come to matters of mental health, that can me a lot to put on moderators.
Here's a good list of resources you can use:
OTHER Disaster Distress Hotline (SAMHSA) (800) 985-5990 National Eating Disorders Center Helpline (800) 931-2237 Open M-F, 9-9pm Shoplifters Anonymous (800) 848-9595 Open M-F, 9-5pm; otherwise use their website San Francisco Sex Information (415) 989 SFSI Open M-Thur, 3-9pm PT Veteran’s Crisis Line (800) 273-8255 YouthLine (877) 968-8491 Text TEEN2TEEN to 839863
PREGNANCY Planned Parenthood Hotline (800) 230-PLAN (7526)
RAPE & SEXUAL ASSAULT Rape, Sexual Assault, Abuse, and Incest National Network (RAINN) (800) 656-HOPE National Domestic Violence Hotline / Child Abuse / Sexual Abuse (800) 799-7233 RUNNING AWAY National Runaway Safeline 800-RUN-AWAY National Center for Missing & Exploited Children (800) 843-5678 Child Find of America Helpline (800) 426-5678
SUBSTANCE ABUSE SAMHSA’s National Helpline (800) 662-4357 Poison Control (800) 222-1222 National Institute on Drug Abuse Hotline (800) 662-4357 Cocaine Anonymous (800) 347-8998